Refund Policy
Last updated: November 17, 2025
This Refund Policy explains how membership fees for NextGenBeing ("NextGenBeing", "we", "our"), a sole proprietorship, are handled. Because we deliver immediately accessible digital resources and benefits, we offer refunds as described below.
1. Free Trial
Every new subscription begins with a 7-day free trial. You can cancel at any time during the trial from your account portal and you will not be charged. If you do not cancel before the trial ends, the first billing cycle will start automatically.
2. 14-Day Money-Back Guarantee
All subscription plans (monthly and annual) are eligible for a full refund within 14 days of the initial purchase. Simply contact us at support@nextgenbeing.com within 14 days of your purchase, and we will issue a complete refund to your original payment method.
3. After 14 Days
After the 14-day refund period, you may cancel your subscription at any time. You will retain access until the end of your current billing period, but no refunds will be provided for the remaining time. Your subscription will not automatically renew after cancellation.
4. Custom or Enterprise Arrangements
For custom subscription arrangements negotiated directly with our team, the refund terms will be specified in your agreement. Unless otherwise stated in writing, the standard 14-day refund policy applies.
5. Duplicate Charges or Billing Errors
If you believe you were incorrectly charged, email us within 30 days at billing@nextgenbeing.com with a copy of your receipt. Verified duplicate charges or processing errors will be refunded in full to the original payment method.
6. How to Cancel
You can manage or cancel your subscription anytime from the subscription management dashboard. If you enrolled through a partner platform, please cancel through that platform to ensure the change is reflected correctly.
7. Contact
Questions about this policy can be sent to:
- Email: support@nextgenbeing.com
- Address: 240 Bogishamol Street, Yunusabad District, Tashkent 100058, Uzbekistan